Support
Need a hand with HomePocket? Write to [email protected], from the address you sign in with if you have an account. We answer within two working days, in English, Spanish, French or Portuguese.
Common questions
- A bank won't connect, or stopped syncing: open Accounts, then Bank connections, and choose Reconnect. If your bank isn't listed, you can add the account by hand and enter its activity yourself.
- Your plan: on iPhone or Android, plans bought in the app are managed in your App Store or Google Play subscriptions. Plans bought on the web are managed in Settings, under Plan.
- Sharing with someone: invite them from Settings, on the Household side. They get their own login and never pay separately.
- Deleting your data: Settings, then Delete account, removes your account, your bank connections and everything you added. You can also ask us by email.